Location: Hyderabad, Telangana, India
Department: Customer Success
Employment Type: Full-Time
Minimum Experience: Entry-level (0-1 years)
About Loyalty Juggernaut, Inc
Loyalty Juggernaut, Inc is a leading Enterprise SaaS Product Company redefining the Loyalty domain. With our AI-driven platform, GRAVTY®, we empower multinational enterprises to build deeper, data-driven customer connections. Our innovative solutions are trusted across industries like Airlines, Retail, Hospitality, Banking, Telecom, Insurance, and more.
Visit www.lji.io to know more about us.
The Opportunity
As a Business Analyst, you’ll collaborate with global enterprise clients and renowned brands to deliver unique and innovative Loyalty Management solutions using GRAVTY®. You will analyze business challenges, provide strategic insights, and lead the seamless implementation of our SaaS product.
Key Responsibilities
- Conduct structured discovery with clients to analyze requirements, pain points, and opportunities.
- Perform cost-benefit and market feasibility analyses.
- Study competitive landscape and market trends impacting client businesses.
- Advise customers on loyalty strategies and define measures (KPIs) for success.
- Deliver program definition, oversight, and ongoing performance optimization strategies.
- Design, implement, and test solutions.
- Plan and deliver client user training.
- Deliver world-class post-implementation support and exceed client expectations.
- Develop project collaterals and documentation.
You Will Be a Great Fit If You
- Are a B.Tech graduate (2025), with excellent academic grades (7.5 CGPA and above).
- Have 0–1 years of business analysis or product implementation experience.
- Possess excellent spoken and written communication skills, and a passion for client interfacing roles.
- Can understand, document, and communicate systems and process impacts.
- Are a natural problem-solver with strong logical and analytical skills.
- Thrive in a fast-paced, start-up environment with diverse responsibilities.
- Have experience with Microsoft PowerPoint, Excel, and other IT tools.
Why Join Loyalty Juggernaut?
- Collaborative and empowering culture that fosters learning and growth.
- Opportunities to make tangible impacts on clients’ businesses.
- Work with a talented, passionate team.
- Be part of a rapidly growing company with global presence and industry recognition.
Interested? Apply Here
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